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Jayde Balderston
Henry Schein Content Strategist
Jayde Balderston
Henry Schein Content Strategist

Chief Clinical Officer for mydentist, Nyree Whitley, gives her advice on how to attract and retain staff in your dental practice, by building a strong team environment and providing all the necessary tools for excellent patient care.

The Small Changes You Can Make To Attract And Retain Staff In Your Dental Practice

As a dental professional, you are no doubt aware of how competitive the industry is – which is great news for individuals ready to explore a new job role within dentistry, but less so for the dental practices themselves.

When existing staff leave, practices may find themselves unable to fill their vacancy within a timely manner due to the current widespread shortage of qualified dental professionals. And the repercussions of this? To put it simply: less staff means less time to allocate for treatments, resulting in less patients, less productivity, and less income.

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The Importance Of Digital Dentistry For Staying Ahead

“One of the big things at the moment is digital transformation. You will find it challenging to attract clinicians who want to develop their career if you don't use a practice management system rather than paper notes,” explains Nyree.

But it doesn’t end there. Nyree believes that dentistry is ultimately about keeping your patients happy, as well as your staff – a notion which is supported by our Trusted Partner Report, in which an overwhelming majority of dental professionals said patients were the best part of their job.1 However, with patients now “shopping around a lot more for treatments” according to Nyree, it is vital that your practice has the latest equipment and technologies that allow your staff to effectively meet your patients’ expectations and needs.

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Elevate Your Practice with Same-Day Dentistry: Intraoral Scanning, Chairside Milling and 3D Printing

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Great Boss Academy

Great Boss Academy is a Henry Schein Business Solutions providing a New Owner Transition Programme for dentists who choose to buy a dental practice.

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FAQs

Dental practices can improve staff attraction and retention by focusing on these key areas: creating a supportive team environment, investing in modern equipment and digital workflows, and offering clear career development opportunities. For additional support, The Great Boss Academy offer a New Owner Transition Programme designed for new dental practice owners, and can provide guidance on everything from staff attraction and retention to leading with calmness, clarity, and confidence.
While salary remains important, today’s dental professionals are increasingly looking for practices that offer a positive team culture, access to up-to-date technology, and opportunities for continuous learning. Flexibility, wellbeing support, and strong leadership are also key factors influencing job decisions in the current market. For additional insights into the current state of dental recruitment in the UK, the Henry Schein Dental Recruitment Insights Report features data-driven comparisons of dental professional preferences versus market offerings.
Strong staff retention supports continuity of care, improves patient experience, and helps maintain productivity. High turnover can lead to increased recruitment costs, reduced appointment capacity, and added pressure on existing teams which can negatively impact long-term practice success.