Service First

Service First is an easy way for you to request support from your engineer, right from your smartphone. No app needed - just scan and access.

Step 1: We attach QR codes to all your practice's equipment - even pre-existing items. 

Step 2: Simply scan the QR code to contact us with your problem.

Step 3: We will pick up your query the same day, when you contact us before 4pm - so you will be up and running again in no time.

(Need faster support?  Call us on 0800 028 4749, or request a Remote Assistance Call - receive a same-day callback when you ring before 4pm.)

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How will this help me?


Your QR code will allow us to access all the information that we need in order to repair your product, including the make and model, serial number, location and contact details.
Why Rely On Us For Dental Equipment Servicing?




Genuine replacement parts



We only use replacement parts produced by the original manufacturer, and we will never repair your machine with third-party parts.





Manufacturer-trained engineers



All our engineers are trained in-person by the manufacturer.  We will never send an engineer who hasn't been trained fully to a job.





Transparency in what we do



We use a maintenance checklist on every job, plus we guarantee no hidden costs or surprises.  Quality is always our priority.

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