Genuine replacement parts
We only use replacement parts produced by the original manufacturer, and we will never repair your machine with third-party parts.
Manufacturer-trained engineers
All our engineers are trained in-person by the manufacturer. We will never send an engineer who hasn't been trained fully to a job.
Transparency in what we do
We use a maintenance checklist on every job, plus we guarantee no hidden costs or surprises. Quality is always our priority.What can we support you with?
- Installation of your new equipment.
- Yearly maintenance.
- Protecting your investment with a service contract.
- Equipment repairs.
- Emergency breakdown support.
- Same-day troubleshooting callbacks.
- Replacement parts.
- Remote monitoring where possible.
Same-day troubleshooting
With our Remote Assistance Calls service, tailored to improve your dental equipment troubleshooting experience, you have direct access to our team of expert engineers. Just complete the form below by 4pm, and one of our engineers will contact you on the same day. Say goodbye to downtime and frustration, and enjoy the convenience and efficiency of our Remote Assistance Calls for hassle-free dental equipment troubleshooting.
A Great Experience
A very important contact within Henry Schein is the lovely Install Solutions Coordinator, Syreeta Alexis. She has been amazing and always available on the end of a phone call. She not only is heading the refurbishments but also has assisted me very closely when old equipment has unfortunately required urgent attention to keep us open and has organised engineers for us within minutes with very prompt responses. The engineers carry a wide range of parts with them, and this helps solve issues in a timely fashion, meaning clinical time is not lost. Our old Belmont chairs which we inherited are all under service contracts with Henry Schein. The services carried out were very thorough and the chairs have worked great since then. I highly recommend a yearly service contract as it also covers a couple of call-outs per chair every year and a discount on all products ordered for that chair.
We had Lee out today as the head rest on one of our new dental chairs had broken. He was extremely efficient and went above and beyond to help get our chair fixed. He was very thorough in everything that he was doing, talking through his steps and showing us what had gone wrong with the chair. Nothing was too much trouble, whilst he was here another one of our chairs decided to stop working and he talked us through how to get that working too! Absolutely exceptional service we received from Lee today.
A very important contact within Henry Schein is the lovely Install Solutions Coordinator, Syreeta Alexis. She has been amazing and always available on the end of a phone call. She not only is heading the refurbishments but also has assisted me very closely when old equipment has unfortunately required urgent attention to keep us open and has organised engineers for us within minutes with very prompt responses. The engineers carry a wide range of parts with them, and this helps solve issues in a timely fashion, meaning clinical time is not lost. Our old Belmont chairs which we inherited are all under service contracts with Henry Schein. The services carried out were very thorough and the chairs have worked great since then. I highly recommend a yearly service contract as it also covers a couple of call-outs per chair every year and a discount on all products ordered for that chair.
We had Lee out today as the head rest on one of our new dental chairs had broken. He was extremely efficient and went above and beyond to help get our chair fixed. He was very thorough in everything that he was doing, talking through his steps and showing us what had gone wrong with the chair. Nothing was too much trouble, whilst he was here another one of our chairs decided to stop working and he talked us through how to get that working too! Absolutely exceptional service we received from Lee today.
More Services You Can Rely On
Henry Schein Financial Services
A vast range of financial products and services that are offered through our finance partners nationally
SunSchein Clearance
SunSchein offers a wide range of ex-showroom and ex-demonstration dental equipment, including treatment centres, laboratory equipment, and digital dentistry equipment.
Fast Track Service
Fast Track allows dental practices to acquire high-quality dental equipment quickly, without having to wait for long periods.